Terms and Conditions

Terms and Conditions
Trading on Etos Living site is governed by the laws of New South Wales, Australia.

Payment Terms
All prices are in $AUD and GST inclusive.
Online payment may only be made via Paypal.

Contact store during business hours to process credit card payment.

Shipment
In stock goods will be dispatched within 3 days of clearance of payment.

Indent ordered items will be dispatched 2 - 6 weeks from date of order.

Delivery will be made by courier or Australia Post during business hours Monday – Friday.
Courier/Post charge covers one delivery to designated address requiring signature upon receipt. If package is not met by yourself and is returned to us you will be charged for subsequent deliveries.
If you will be unable to receive goods please advise of any special delivery instructions in the assigned box on the order page.

Our site services Australia only. For overseas orders please contact us for a freight charge quote prior to proceeding with order.

 

Liability
All goods are supplied in good faith. Variations in colour will occur due to photography and monitor calibration.

In the case of a manufacturing defect our liability is limited to not more than the purchase price of the goods. 

 

Ordering
Orders can only be processed after the supply of correct information.
Details of order must be checked thoroughly by purchaser as there is no refund for incorrect choice.
Confirmations will be sent to your e-mail address.
Special delivery instructions must be stipulated at this part of the order procedure.
Payment will be processed securely by Paypal. Etos Living will not have access to these details.

Refunds
Refunds will only be given for defective items.
Claims for faulty products must be made within 14 days of receipt.
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Strictly no refunds or returns for incorrect choice or change of mind.

NO RETURNING OF PRODUCTS WITHOUT PRIOR AUTHORISATION FROM ETOS LIVING

Any products returned without prior authorisation become the property of Etos Living and will only be returned to the customer at the customer's expense.

Cancellations

No cancellations allowed once you proceed with the purchase and receive confirmation of order